Billing FAQs
There are two options available if you prefer to pay by Direct Debit: Quarterly and Monthly Direct Debit.
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Quarterly Direct Debit (Variable) |
Monthly Direct Debit (fixed) |
|---|---|---|
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Overview |
You pay for what you use each quarter straight from your bank account. |
You pay the same amount each month straight from your bank account. |
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Payment frequency |
Your payment will be taken from your bank account 14 days after your bill is produced |
Choose a payment date between 1st and 28th each month to suit you. |
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Payment amount |
This will vary depending on how much electricity you've used in the billing period |
We look at your historical energy consumption to forecast your costs for the next 12 months. Your set monthly payment amount is reviewed annually and on occasion 6-monthly to ensure you're paying the right amount. |
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Bill or statement |
Bill every 3 months |
Bill every 3 months |
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Discount applied |
2.5%* |
4%** |
If you choose to register for an online account you’ll also receive a 2%*** discount (on top of your Direct Debit discount!).
* Quarterly Direct Debit customers get 2.5% discount, up to £6.50 per quarter, equivalent to £26 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our
unit rates page.
**Monthly Direct Debit customers get 4% discount, up to £10 per quarter, equivalent to £40 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
*** Online billing customers with Monthly Direct Debit get 4% discount, off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
*** Online billing quarterly Direct Debit customers get 4.5% discount, up to £11.50 per quarter, the equivalent to £46 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
