Meter readings

How do I submit a meter reading? We will email you when you need to submit a meter reading and a notification will also appear in your online account. If your...
How do I know if I have a dual rate meter? If you are asked to enter two, or more, meter readings this means you have a dual rate meter. This means you are on a tariff with ...
How do I read my dual meter for Economy 7 or EV Nightshift tariff? There are a few different types of meter. To help you with reading your meter please find your correct meter type below. Keypad...
How do I read my meter? There are a few different types of meter. To help you with reading your meter see our meter reading guide below. If your...
How often is my meter read? Northern Ireland Electricity Networks (NIE Networks) will attempt to read your meter once a quarter (every 3 months), this include...
What if I miss the meter reader? Northern Ireland Electricity Networks (NIE Networks) read meters on behalf of all electricity suppliers in Northern Ireland. ...
What do I do if I think my meter is faulty? If you are concerned your meter is not working properly, then please contact us with your current meter reading, it may be us...
Why are NIE Networks reading my meter if I'm a Power NI customer? Power NI and NIE Networks are separate organisations. Power NI is an electricity supplier, whereas Northern Ireland Electricity Ne...

Back to categories

Billing FAQs

Customer support icon

Customer Support FAQs

Keypad FAQs

Meter reading icon

Meter Reading FAQs