Billing FAQs
System maintenance
Our systems will be undergoing planned maintenance on Saturday 12 April. Unfortunately, during this time, you won't be able to access your online account. However, Keypad customers will still be able to top-up online.
System maintenance
Our systems will be undergoing planned maintenance on Saturday 12 April. Unfortunately, during this time, you won't be able to access your online account. However, Keypad customers will still be able to top-up online.
If you have forgotten your password, you can reset by clicking on the forgot password link.
If you are still experiencing problems after clicking on the link above and following the steps, please contact Power NI Perks partner on 0203 780 1891. The helpdesk operate 24 hours over the phone and through the live chat.
