Pricing

Will the price I pay change? The new unit rate prices will be in effect from 1 December 2024 for all Power NI residential customers. There will be no furt...
I'm having difficulty paying for my electricity, what options are available to me? If you’re having difficulty paying for your electricity, we’re here to support you. Our specialist Payment & Accou...
What happens to the credit on my Keypad? After you enter your 40 to 60 digit price change code, from the 1 December 2024, any credit on your Keypad will be charged at the ...
What if I don't enter the price change code? When you buy a top-up from 11 November 2024, you will get a 40 to 60 digit price change code. You must enter this into yo...
What makes up my electricity bill? This is in reference to domestic customers only - A typical Power NI household electricity bill from 1 December 2024 will be made ...
What does the price change mean for Economy 7 customers? Economy 7 customers will see an increase of 4% to the price they pay. This means customers will pay around £34* more per yea...

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