
Billing FAQs
Important information - Keypad customers
Keypad customers will be unable to top up from 9pm on 5 July to 7am on 6 July. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.
Get super-fast top ups and smart insights that make managing your energy easy!
Keypad+ was developed using bluetooth technology to send top ups straight to your Keypad meter from your smartphone app, removing the need to key in lengthy top up codes!
With Keypad+ customers can also benefit from new account features designed to make life a little easier, including…